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Customer service you'll enjoy.
When you have a question, you want an answer. When you need on-site service, you want a supplier that will respond. When you order replacement parts or supplies, you want them to arrive on schedule and you want them right. We've learned to be proactive and to deliver what you need, when you need it. We work with you to sort through all the details to deliver the best solution.
CRI has a customer service representative to keep communication open on every project underway. Helena can always provide answers on how your project is progressing. She provides coordination between customers and production, and customers and service needs.
CRI's web site is accessible 24 hours a day to make it easier for you to buy the parts and supplies you need. Ordering at your convenience makes your job easier. Log on to CRI's password protected eOrder site.
If you call after hours, an emergency phone number is available. You will speak to someone who can decipher your needs and have the right service technicians in contact with you. CRI, and all our grinding machine services, is never more than a phone call or a click away.
Download the 12 Advantages Brochure Here
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